Welcome to GlacierGift. We are committed to providing you with a high-quality shopping experience. If you are not completely satisfied with your purchase, we are here to help. Please review our return policy below for more details.

Effective Date: [7/30/2024]

1. Return Conditions

• Return Period: Returns must be made within 7 days of receiving the item.
• Item Condition: Items must be unused and in their original packaging, including all tags, accessories, and instructions.
• Non-Returnable Items: The following items cannot be returned:
• Custom or personalized items
• Sale or promotional items

2. Return Process

• Submit a Return Request: Contact us at [info@glaciergift.com] with your order number and reason for return.
• Return Confirmation: We will respond to your return request and provide you with a return address.
• Return Shipping: Follow our instructions to ship the item back. Please retain your shipping receipt for tracking purposes.

3. Refund Policy

• Refund Processing: Once we receive the returned item and confirm it meets our return conditions, we will process your refund within 7 business days. Refunds will be issued to your original payment method.
• Shipping Costs: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

4. Exchanges

• Exchange Requests: If you wish to exchange an item, please first submit a return request. After receiving the returned item, we will process the exchange and send you the new item.
• Shipping Costs: Shipping costs for exchanges are the responsibility of the customer unless the item is defective or incorrect.

5. Contact

UsIf you have any questions regarding returns or refunds, please contact us at:GlacierGift Shopify

• [info@glaciergift.com]

Thank you for shopping with us! Adjust the details as needed to fit your specific business practices and compliance requirements.