Shipping policy
Thank you for shopping with Glacier Gift Shop! We are dedicated to ensuring a smooth and reliable shipping experience. Below, you'll find our detailed shipping policy:
Shipping Methods and Costs:
We offer several shipping options to accommodate your needs. Shipping costs are calculated based on the your order and your location. Available shipping options include:
- Standard Shipping
- Expedited Shipping
- Express Shipping
- International Shipping
Processing Time:
Orders are typically processed within 1-3 business days.
During peak seasons or sales, processing times may be slightly longer.You will receive a confirmation email with tracking information once your order has been shipped.
Delivery Times:
Standard Shipping: 8-10 business days
Expedited Shipping: 5-8 business days
Express Shipping: 1-2 business days
Shipping Restrictions:
We ship to most countries worldwide. However, some restrictions may apply based on your location.
We are unable to ship to P.O. Boxes or APO/FPO addresses.
Free Shipping:
We offer free standard shipping on orders over a certain amount. This threshold will be displayed on our website and is subject to change.
Order Tracking:
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or the carrier's website.
Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact our customer service team at info@glaciergift.com.
- We will work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.
Customs and Duties:
- For international orders, please be aware that customs and import duties may apply.
- These charges are the responsibility of the recipient and vary by country. Please check with your local customs office for more information.
Changes to Shipping Address:
If you need to change your shipping address after placing an order, please contact us immediately at info@glaciergift.com. We will do our best to accommodate your request, but we cannot guarantee changes can be made once the order has been processed.
Returns and Exchanges:
Please refer to our Returns & Exchanges policy for information on how to return or exchange a product.
We appreciate your business and are committed to providing you with an excellent shopping experience. If you have any questions or need further assistance, please do not hesitate to contact us at info@glaciergift.com.
Feel free to customize this policy to fit the specific needs and practices of your shop!